• Patrice Miller

    The hold time for concierge is unacceptable. I am do restaurant and all if talks about is caoncert, shen I press hte #2 of dinning why am I on concert hold. Plus I was working with a concierge and she never called me back.

    January 29 2016 at 16:31

  • Robert Henderson

    I think that they forgot or I missed it in all the literature...this card pays for your Global Pass card as well..which is about $100.00 and is sooo worth it if you are an international traveler coming back to a busy airport. I don't think much about their much touted companion ticket...first you must book for a full fare..actually it's more than full fare it's the fare you purchase that is 100% refundable..and no matter what sale is going on you won't get a sales price...bottom line it ends up costing you the same as buying two separate tickets on sale...still for the really well heeled it may be a convenience. The jury (my jury) is still out on all of those fancy lounges..the international route that I fly doesn't really have them and besides if I am flying Business Class I get access to them regardless..

    February 10 2015 at 14:34

  • Hanley Koo

    it really isn't over rated seeing how 450 is a small price to pay for the benefits. If you travel a lot, you get to show up the airport early and enjoy complimentary lounge and really enjoy your flight experience.

    January 16 2015 at 21:54

  • Jeremy Lin

    Over rated

    December 03 2014 at 05:56

  • Lode Dewulf

    In my experience, the Platinum phone service is ANYTHING BUT. You call the number on the back of your card, and, after hearing 7 times how they will tape it (I hope they also listen to it) and 5 times being forced to restart and enter your number, you hang up out of sheer frustration... ANd this happens more often than not.

    September 24 2014 at 21:10

Sign up to our newsletter

Hi! We're Pedro Pla & Grace Cheng, avid miles collectors. We recently traveled around the world on FREE Business Class tickets worth $54,000 using credit card points. Get our FREE daily newsletter with travel news, deals and offers.

How We Rate Credit Cards

At GET.com we compare credit cards and rate them objectively based on the credit card's features, interest rates and fees.

Cards are rated by our team based primarily on the basis of value for money to the cardholder. The GET.com team rates each card based on its annual fee, rewards, benefits, bonus, introductory APR, ongoing APR, flexibility (in how its benefits can be used and how rewards are earned and redeemed), and other card features.

Editorial Disclosure: Any personal views and opinions expressed by the author in this article are the author's own and do not necessarily reflect the viewpoint of GET.com. The editorial content on this page is not provided by any of the companies mentioned, and has not been reviewed, approved or otherwise endorsed by any of these entities. Opinions expressed here are author's alone, not those of the companies mentioned, and have not been reviewed, approved or otherwise endorsed by any of these entities.